PRIVACY
POLICY

01. INFORMATION WE COLLECT

We collect information you provide directly when you fill out a form on our site, including our Initial Inquiry form and Creative Intake survey. This includes:

• Name, business name, email address, and phone number
• Information about your business, products, services, and advertising goals
• Creative preferences, brand details, and campaign objectives
• Any other information you choose to include in your submissions

We also collect standard technical data automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This is collected through standard web analytics tools.

02. HOW WE USE YOUR INFORMATION

We use the information you provide to:

• Respond to your inquiry and assess whether Q3 Media is a fit for your needs
• Communicate with you about your project, scope, and production timeline
• Send follow-up emails and SMS messages related to your inquiry or active project
• Deliver finished ad creative and related project files
• Improve our intake process and service quality

We do not sell your information. We do not share it with third parties for their own marketing purposes.

03. EMAIL AND SMS COMMUNICATIONS

When you submit our Initial Inquiry form, you may be asked to consent to receive non-marketing text messages related to your project inquiry, as well as marketing and promotional messages from Q3 Media.

By checking the consent boxes on our forms, you agree to receive these communications at the phone number provided. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message or by contacting us directly.

We use GoHighLevel (GHL) as our CRM and communication platform. Your contact information is stored within that system and used to manage follow-up communications.

04. THIRD-PARTY SERVICES

We use the following third-party platforms to operate our business. Each has its own privacy practices:

• GoHighLevel — CRM, form processing, and email/SMS delivery
• Google Analytics — Website traffic and behavior analysis
• YouTube — Portfolio video hosting and embedding

We are not responsible for the privacy practices of these third-party providers. We encourage you to review their policies directly.

05. DATA RETENTION

We retain your contact information and project details for as long as necessary to fulfill your project, maintain our business records, and comply with applicable legal obligations. If you would like your information removed from our systems, contact us at the address below and we will process your request promptly.

06. COOKIES

Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve the experience. These include session cookies that expire when you close your browser and persistent cookies that remain on your device for a set period.

Most browsers allow you to control cookie settings. Disabling cookies may affect certain functionality on our site.

07. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us directly using the information below.

08. CHILDREN'S PRIVACY

Our services are intended for business owners and marketing professionals. We do not knowingly collect information from individuals under the age of 18. If you believe a minor has submitted information through our site, contact us and we will remove it immediately.

09. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our site or services after any changes constitutes your acceptance of the updated policy.

10. CONTACT

Questions about this Privacy Policy or how we handle your information can be directed to: